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Installation Guide

Introduction​

Welcome to the VizioSense Installation Guide. This document is designed to help you successfully set up and configure your VizioSense hardware. Whether you're a technician or an end-user, this guide will walk you through each step, from unpacking your kit to final configuration.

Who Should Use This Guide?​

  • Technicians responsible for hardware installation.
  • End-users setting up their own VizioSense kit.

Pre-requisites​

Before you begin, make sure you have the following:

  • Screwdriver – For mounting or inserting the SIM card, and for the assembly intended for pole mounting.
  • Ethernet cable – For SIM card configuration or Ethernet setup.
  • External power source – Access to a power supply for the kit.
  • Basic network knowledge – For SIM card and Ethernet setup.

Step-by-Step Guides​

Follow these 3 steps to complete your installation!
  1. Start by reviewing the Power Configuration guide.
  2. Proceed with the Connectivity Setup.
  3. Finalize your setup by referring to the Physical Installation Manual.

You can also refer to the Datasheet for detailed specifications of the VizioSense sensor.

Maintenance & Troubleshooting​

Routine Maintenance​

  • Check Connections: Ensure that all power and data connections are secure, and inspect for signs of wear or damage.
  • Network Health: Regularly verify the network connection status to ensure the device is operating optimally.
  • Clean Lenses: Clean camera lenses periodically to maintain a clear video feed.

Common Issues & Solutions​

  • No Power: Double-check that the power cable is securely connected and that the external power source is turned on.
  • Network Connection Issues: Ensure that the SIM card is properly inserted and recognized, or verify that the Ethernet/PoE+ connection is secure and functioning. For 4G users, please check that the antennas are properly connected.

Support​

For further assistance, please reach out to our support team at support@viziosense.com.